“In a perfect world, IT Administrators are all but invisible to the employees they look after. In an imperfect world, you want Keith Snazel on the other end of that phone.” – Darin Brown
What makes Keith stand out is his attitude. Keith possesses an innate ability to put his users at ease. He is patient and pleasant; there are no dumb questions. He is exceedingly polite and never in a rush to get someone off the phone. When I would call (often) with problems I thought were mountains, Keith would gently reclassify them into the molehills they were (more often than not) and still make me feel like they happen to everyone and that it was “a good thing that I called.” In a perfect world, IT Administrators are all but invisible to the employees they look after. In an imperfect world, you want Keith Snazel on the other end of that phone.
Darin Brown – Product Manager
I have relied on Keith Snazel’s technical abilities in a professional capacity on many occasions and have no reservations about recommending his services. He has always been helpful, courteous and dependable. I have often been able to rely on his ability to manage and resolve IT problems on his own, which makes him one of my key technicians. He is a valued asset to our team, and I hope he continues to work with us for many years to come.
Brandon Noga – Owner, Delta Computers
Keith is an amazing go-to guy for all things technical. He has a knack for problem solving, and always has creative solutions ready for any issue. He’s extremely knowledgeable and approachable, and can be counted on to get the job done with a great deal of professionalism and a sense of humour, I really enjoyed working with Keith.
Kimli Welsh – Technical Writer
Keith is a great person and dedicated to his craft. He was always responsive and helpful when ever asked. He made great suggestions and delivered results time and time again. Keith is very detailed oriented. I was very fortunate to work with Keith.
Steve Sutcliffe – HOMS Coordinator
I have worked with Keith extensively at Radiant and I would highly recommend him. He is very customer focused, sees things through and never gives up on an issue. His technical skills are extremely good and he does not hesitate to research problems or reach out and learn from others when needed. He is results driven and responds well under pressure. I ran my own desktop support company in the past and would have loved to have had Keith on my team representing my company.
Ken Knapp – Senior Sales Engineer
Keith is a subject matter expert with broad knowledge, skills and hands-on experience. He excels in both the technical arena and in dealing with people in a fast paced environment and a demanding workload. He keeps his head in all situations and sees things through to completion. He goes the extra mile.
Ashley Hockenberry – Solutions Engineer